City of Azusa, California The Canyon City
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9-1-1 Calls
When Should I call 9-1-1?
9-1-1 should be dialed whenever police, fire, or ambulance services are needed for an emergency. When you dial 9-1-1, your address and phone number will show up on a monitor in the police dispatcher center.

What is considered an emergency?
  • Something that should be stopped, prevented, or remedied at the immediate time because it threatens life, physical well-being, or property.
  • If you are unsure if your situation is an emergency, call 9-1-1 and the dispatcher will ask you to call back on the business line if it is not considered an emergency.

Not emergencies:
  • Loud music complaints
  • Parking complaints
  • Barking dog complaints

Information
You should have the following information ready for the dispatcher:
  • Location of the problem
  • Nature of the problem
  • Is anyone injured?
  • Time element
  • Suspect description
  • Vehicle description

When giving information, don't edit.  Give all the information you have.