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9-1-1 Calls
When Should I call 9-1-1?
9-1-1 should be dialed whenever police, fire, or ambulance services are needed for an emergency. When you dial 9-1-1, your address and phone number will show up on a monitor in the police dispatcher center. What is considered an emergency?
- Something that should be stopped, prevented, or remedied at the immediate time because it threatens life, physical well-being, or property.
- If you are unsure if your situation is an emergency, call 9-1-1 and the dispatcher will ask you to call back on the business line if it is not considered an emergency.
Not emergencies:
- Loud music complaints
- Parking complaints
- Barking dog complaints
Information
You should have the following information ready for the dispatcher:
- Location of the problem
- Nature of the problem
- Is anyone injured?
- Time element
- Suspect description
- Vehicle description
When giving information, don't edit. Give all the information you have.
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